“My original first impression of TUDI was based on their efforts to support us before we had even agreed on a service contract. TUDI became aware of a critical interruption to our service and without being asked, prepared a plan on how they would support us, if called. Knowing we had a service contract in place that should have had us covered, regardless; they prepared to have us operational within hours of a call including staging additional resources and key equipment ready the next day. TUDI continues to exceed our expectations and as a team, impresses us at every level from Project Management, Budget Control, Order and Invoice Processing to real 24 hour service availability. We need more partners like TUDI because they recognize what it takes to keep businesses in business.”

Scott Craver – Plasmatherm
St. Petersburg, FL

“I would like to take a moment to write you to let you know about our contract, and service after the contract was signed. With a lot of companies, you get all the hype about how the company will serve you, and why you should change from a large service company to the new kid on the block. I pride myself on doing my homework when selecting a new service company and the change to TUDI was no exception. Everything I heard from your customer base was hard to believe, everyone spoke highly of everything you do. Well, here we are six months into the contract, I have had one major Preventive Maintenance with filter change and it went well. I have also had two major breakdowns and the service was second to none. The first breakdown was a fan motor that lost a set of bearings. I made a call at 5:15pm and was back on-line the next morning with a new motor installed. Every time I have a service call, the team is here right away with the mission to get us back on line as soon as possible. To close, I just want to say in 25 years in Hospitality and the Maintenance field, it has been a long time since I met people with the “go the extra mile” attitude that TUDI Mechanical has.”

Paul Boivin – Manitowoc Company
New Port Richey, FL